COVID-19 Update for Guests

Where to Stay in Toronto?

May 24, 2017

The world is full of grand hotels, and Toronto seems to have more than its fair share. This is the financial centre of Canada, after all, so travelers can expect to find plenty of properties offering top notch services for business travelers. These business class hotels offer standardized levels of exceptional quality and service as well as a full range of the expected amenities.

But for travelers who want to experience a little more in the way of hospitality, design, and delight, there are also the many wonderful boutique hotels that dot the city like sparkling gems. And for travelers who really wish to venture into the heartbeat of Toronto, there are lots of beautifully furnished apartments to explore all around the city.

Where to stay in Toronto?

How do you know which is better for you?

Here’s your mini-guide for where to stay in Toronto. It’s presented in the form of questions, so get ready to think about your traveling preferences and needs. By the time you’ve read this, you’ll have a fairly good idea of which option will enable the perfect visit to Toronto for you. ..->

Is this your first time to Toronto? 

If so, you might want to stick with a hotel, where you can take advantage of the services and amenities. Unless you thrive on feeling overwhelmed in a big, strange new city, you’ll appreciate the help a front desk can offer.

Plus, if your English isn’t up to par, most hotels — even the boutique hotels that dot Toronto — will have staff who can probably help you out with directions. In general, it’s nice to have someone there who can put you at ease when you’re exploring Toronto for the first time.

If you’d like the best of both worlds, however, Mary-am Suites offers short-term furnished apartments with a 24/7 real person guest service. Enjoy a unique setting with the convenience of knowing there’s always someone there to help you navigate the city, manage any issues you might have, or find a great place to eat.

Are you ‘fussy’ or ‘particular’ about where you stay?

If a faded rug or an ugly plate offends your sensibilities while traveling, then perhaps your trip will go smoother if you stay in hotels rather than furnished apartments. One person’s idea of a “fully equipped kitchen” may not include an espresso machine, while another couldn’t imagine living without one.

In furnished apartments, you run the risk of running into different expectations and varying interpretations of what’s essential for a good stay. If you need life orchestrated to perfection, apartment stays may not be for you.

Do you have any special needs?

If you have mobility issues, a bad back, allergies, or any other condition which requires special attention, then you are better off in a hotel. When something goes wrong in an apartment, help is typically more than a few moments away.

At a hotel, on the other hand, staff will be there to ensure all your needs are met, and if they’re not, they’ll work diligently to make things right.

Are you staying for more than three or four days?

If so, you’ll want to consider a furnished apartment. There’s the possibility of cost savings, but that’s only the beginning.

If your intention is to dig in deep and live like a local, then a furnished apartment offers you an insider’s perspective of Toronto. Your temporary neighbors are likely to be real residents of the city, and your immediate surroundings might be less packed with other tourists, although it depends on your neighborhood.

If you’d like to experience Toronto like the natives do, but still want to stay in the heart of the action and the best neighborhoods, try Mary-am Suites, where you can live locally but explore like a tourist.

Are you traveling with a group?

You can stay at Mary-am Hotel North York

For large groups, you may assume it’s better to find a large apartment in Toronto, but that’s not necessarily your best option. If your goal is to stay near Toronto’s downtown core, then it may be difficult to find an apartment large enough to accommodate everyone in your party. Booking multiple rooms in a hotel will allow you room to stretch out as well as the possibility of negotiating a discount, especially if your party consists of eight or more people.

Finally, if you’re traveling with a large group or if you prefer the convenience of a full staff at your fingertips, try Mary-am Hotel North York. The 24-hour concierge is your tourist resource centre and there’s free on-site parking plus free Wi-Fi. It’s just a short drive from downtown, located in Toronto’s beautiful Willowdale neighborhood. Come for a visit — we’d love to have you!


Mary-am Suites - COVID-19 Update for Guests

Our hearts go out to all those who have been affected by the COVID-19 Pandemic. Rest assured that we are closely monitoring the situation and taking steps to protect our team members and guests as the situation continues to evolve.

Business Continuity

Our first step was to invoke our Business Continuity Plan. We are entirely digital and do not rely on any manual processes. We are also completely cloud-based and diversified through our use of Amazon AWS, Google Cloud, and Microsoft Azure. Our office team is mobile-ready and has access to all critical infrastructure, including our cloud-based phone and booking systems. Rest assured - we are prepared to continue serving you.

Flexible Cancellations

For any new reservations booked directly with us, and until April 30, 2020, the booking can be cancelled at any time before arrival and with no cancellation fee.

New Arrivals

Toronto Public Health announced enhanced measures to protect the public on March 13, 2020, and are currently in effect until April 5, 2020. Anyone who has travelled from anywhere outside Canada, including the United States, is asked to self-isolate and avoid contact with others for 14 days.

For All Stays

Weekly Touch Up Service

For your safety and ours, weekly touch up service is cancelled until April 30, 2020. We encourage guests to utilize the ensuite washer and dryer to launder their linens and towels. For guests wishing to receive fresh linens, please send a request through Guest Services, and we will arrange to pick up your used linens (left in a bag at the front door inside the suite) and drop off fresh linen for you to use.

Our Commitment to High Cleaning Standards

We have always utilized commercial hospitality-grade cleaning procedures and supplies. We use specialized chemicals for different surfaces to ensure optimal disinfection. We also use new gloves and separate microfibre cleaning cloths for each suite to prevent cross-contamination. Any linens or cleaning cloths supplies by us have been professionally sanitized at a large commercial laundry facility.

Suite Visits by Guest Services & Maintenance

Until April 30, 2020, we will not conduct any suite tours for prospective guests, nor will any of our Maintenance or Guest Services team members visit occupied suites for any issues other than those relating to essential services.

We recognize that these are challenging times. Like many before it, this too will pass, and together we will get through it. Know that we are working around the clock to ensure you have a safe and enjoyable stay. We remain at your service 24/7 should you have any questions or concerns.

Yours in hospitality.

Mary-am Suites