COVID-19 Update for Guests

The Superior Choice for Short Term Rentals in Toronto

September 5, 2012

So you are going to be visit Toronto on business and need a place to stay for a few weeks, perhaps even a month or two? Certainly you have plenty of options when it comes to short term rentals in Toronto, but you want to make a choice that you can feel confident about. You want to be sure that you are getting the absolute best accommodations for your dollar. Moreover, you want to be completely satisfied with the apartments that you’re going to rent. If you’re looking for an elegant short term rentals in Toronto, you should consider Mary-am Suites.  You’d certainly like to know why it has been the superior choice for corporate travelers in Toronto.

Focused on Your Satisfaction 

We are absolutely committed to ensuring that you are happy with your apartment. Our policy is this: if you do not find your suite to your liking then we will gladly find you another suite or give you a full refund.  Of course we go through great lengths so that it doesn’t get to that point. We inspect every suite before our customers step foot in them to ensure that they are clean, in good condition, and fully stocked with amenities. Should you stay with us and need assistance in the middle of the night, we have a real Mary-am Suites representative available for you twenty four hours a day, seven days a week.

A Great Price

When know that there are a lot of options when it comes to the price of short term rentals in Toronto. In order to guarantee that our customers can be confident that they are getting the best value, we offer price matching for our suites. Should you find a suite with a lower price at one of our major competitors at the time of booking, we will match it. We won’t make a fuss about it or give you a bunch of conditions, either. You can be assured that you will get the best luxury rentals at the best price when you choose Mary-am Suites.

Don’t need any more convincing that Mary-am Suites is the best choice for you? Check our locations here and book yourself your own a short term luxury apartment.


Mary-am Suites - COVID-19 Update for Guests

Our hearts go out to all those who have been affected by the COVID-19 Pandemic. Rest assured that we are closely monitoring the situation and taking steps to protect our team members and guests as the situation continues to evolve.

Business Continuity

Our first step was to invoke our Business Continuity Plan. We are entirely digital and do not rely on any manual processes. We are also completely cloud-based and diversified through our use of Amazon AWS, Google Cloud, and Microsoft Azure. Our office team is mobile-ready and has access to all critical infrastructure, including our cloud-based phone and booking systems. Rest assured - we are prepared to continue serving you.

Flexible Cancellations

For any new reservations booked directly with us, and until April 30, 2020, the booking can be cancelled at any time before arrival and with no cancellation fee.

New Arrivals

Toronto Public Health announced enhanced measures to protect the public on March 13, 2020, and are currently in effect until April 5, 2020. Anyone who has travelled from anywhere outside Canada, including the United States, is asked to self-isolate and avoid contact with others for 14 days.

For All Stays

Weekly Touch Up Service

For your safety and ours, weekly touch up service is cancelled until April 30, 2020. We encourage guests to utilize the ensuite washer and dryer to launder their linens and towels. For guests wishing to receive fresh linens, please send a request through Guest Services, and we will arrange to pick up your used linens (left in a bag at the front door inside the suite) and drop off fresh linen for you to use.

Our Commitment to High Cleaning Standards

We have always utilized commercial hospitality-grade cleaning procedures and supplies. We use specialized chemicals for different surfaces to ensure optimal disinfection. We also use new gloves and separate microfibre cleaning cloths for each suite to prevent cross-contamination. Any linens or cleaning cloths supplies by us have been professionally sanitized at a large commercial laundry facility.

Suite Visits by Guest Services & Maintenance

Until April 30, 2020, we will not conduct any suite tours for prospective guests, nor will any of our Maintenance or Guest Services team members visit occupied suites for any issues other than those relating to essential services.

We recognize that these are challenging times. Like many before it, this too will pass, and together we will get through it. Know that we are working around the clock to ensure you have a safe and enjoyable stay. We remain at your service 24/7 should you have any questions or concerns.

Yours in hospitality.

Mary-am Suites