We’re eager to collaborate with landlords looking for a stress-free leasing experience. We take care of everything – no more worrying about late payments, evicting tenants, or other issues. If you have a property that you would like to discuss leasing, please feel free to fill out the form below and we’ll be in touch.
We Are Trustworthy
With over 19 years in the furnished suites and housing industry, we have cemented our stellar reputation as a AAA tenant. No more worrying about delayed or missed payments or evicting tenants. For maximum convenience, we set up automated deposits to your bank account each month.
We Are Experienced
Our dedicated and knowledgeable 20-person team offers ample experience in the hospitality industry and includes members that are CHPA certified. Our Guest Services representatives, available 24/7, are trained corporate housing professionals who are eager to assist you and address your concerns.
We Are Reliable
We highly value the trust that has been placed in us, and our landlords’ peace of mind is our top priority. While regular tenant insurance is $1 million, we offer $5 million in liability insurance. This means your property is insured for up to $5 million.
Proud Member of the Corporate Housing Professionals Association
Mary-am Suites is an active member of the Corporate Housing Professionals Association. The CHPA is a global trade association with a mandate to support corporate housing providers by providing an accreditation system for companies, offering a professional certification program, sharing industry news, and more.
We conduct our business according to the CHPA Code of Ethics, meaning we are transparent in our practices and ensure all aspects of our operations are in line with regulations and laws.
Our membership with the CHPA helps us stay up to date with industry changes and new initiatives. It also helps us stay connected and share experiences with peers worldwide.
The condition of your suite is the pride of our company
We Keep Your Suite Neat and Clean.
We ensure that your suite will have minimal wear and tear and be kept in pristine condition. Weekly and bi-weekly housekeeping visits allow us to monitor your suite frequently.
Frequent Inspections
A member of our professional Guest Services team will carefully conduct pre-arrival and post-departure inspections to ensure your suite is in perfect shape for guests. From the kitchen to bathroom, we pay close attention to every detail.
Preventative Maintenance
Our in-house maintenance team regularly performs preventative work, mitigating the risk of costly repairs. Our guests are mostly professionals, minimizing the potential of wear and tear to your property. Guests can turn to our 24/7 Guest Services phone line to report any issues that will be addressed by our dedicated in-house team.
So you’ve decided to become a landlord. Renting out properties can be a great source of income and, with the right property management company at your side, a stress-free endeavor. Learn more about how working with a property management team can help landlords and investors feel at ease and tenants feel right at home.
Corporate housing companies can make the journey from homeowner to landlord a little easier. Explore these 5 Benefits to Corporate Housing Companies vs. Individual Tenants…
Our hearts go out to all those who have been affected by the COVID-19 Pandemic. Rest assured that we are closely monitoring the situation and taking steps to protect our team members and guests as the situation continues to evolve.
Business Continuity
Our first step was to invoke our Business Continuity Plan. We are entirely digital and do not rely on any manual processes. We are also completely cloud-based and diversified through our use of Amazon AWS, Google Cloud, and Microsoft Azure. Our office team is mobile-ready and has access to all critical infrastructure, including our cloud-based phone and booking systems. Rest assured - we are prepared to continue serving you.
Flexible Cancellations
For any new reservations booked directly with us, and until April 30, 2020, the booking can be cancelled at any time before arrival and with no cancellation fee.
New Arrivals
Toronto Public Health announced enhanced measures to protect the public on March 13, 2020, and are currently in effect until April 5, 2020. Anyone who has travelled from anywhere outside Canada, including the United States, is asked to self-isolate and avoid contact with others for 14 days.
For All Stays
Weekly Touch Up Service
For your safety and ours, weekly touch up service is cancelled until April 30, 2020. We encourage guests to utilize the ensuite washer and dryer to launder their linens and towels. For guests wishing to receive fresh linens, please send a request through Guest Services, and we will arrange to pick up your used linens (left in a bag at the front door inside the suite) and drop off fresh linen for you to use.
Our Commitment to High Cleaning Standards
We have always utilized commercial hospitality-grade cleaning procedures and supplies. We use specialized chemicals for different surfaces to ensure optimal disinfection. We also use new gloves and separate microfibre cleaning cloths for each suite to prevent cross-contamination. Any linens or cleaning cloths supplies by us have been professionally sanitized at a large commercial laundry facility.
Suite Visits by Guest Services & Maintenance
Until April 30, 2020, we will not conduct any suite tours for prospective guests, nor will any of our Maintenance or Guest Services team members visit occupied suites for any issues other than those relating to essential services.
We recognize that these are challenging times. Like many before it, this too will pass, and together we will get through it. Know that we are working around the clock to ensure you have a safe and enjoyable stay. We remain at your service 24/7 should you have any questions or concerns.
