COVID-19 Update for Guests

3 Tips For Those Looking Into a Short Term Stay in North York

December 21, 2012

There are a number of advantages to going with a short term stay in North York. You get a big apartment instead of a cramped hotel room. You get regular household amenities in your apartment and therefore feel more at home. Most of all, you get to experience the city like a local instead of feeling like a guest. However, if this is your first time looking in to a short term stay, then you should know that it isn’t like getting a hotel. There are a number of different things to consider with a short term stay, but luckily, we have compiled a handy list to help first timers find the right one for them.

  1. It is important to look into who is actually offering the rental. Is it a homeowner who is looking to rent an extra room to help bring in some extra cash? If so, then have they rented before or is this their first time? Either way, they may not necessarily be terribly inclined to help you, preferring to take your money and leaving it at that. Typically, it is a lot easier and a lot safer to go with a larger, more established short term rental organization.
  2. Before inquiring into rentals, make a list of important amenities that you will need in your apartment. You should consider things like internet access, air conditioning, laundry facilities, etc. When checking around for rentals, either verify that the apartment has these amenities via the website or, if there is no website, make sure it is one of the first things that you address in your conversations with the renter.
  3. Verify what sort of support you get while staying in the apartment. Is there any type of customer service available? If so, do they have limited hours? If not, is the property manager easily accessible? It is also important to see if the renter provides helpful advice about the surrounding areas, like where the local market is.

If it is your first time looking short term stays, you can cut out a lot of the guesswork by going with Mary-Am Suites. We ensure and excellent price and guarantee your satisfaction.  Just fill out our inquiry form to check into availability.


Mary-am Suites - COVID-19 Update for Guests

Our hearts go out to all those who have been affected by the COVID-19 Pandemic. Rest assured that we are closely monitoring the situation and taking steps to protect our team members and guests as the situation continues to evolve.

Business Continuity

Our first step was to invoke our Business Continuity Plan. We are entirely digital and do not rely on any manual processes. We are also completely cloud-based and diversified through our use of Amazon AWS, Google Cloud, and Microsoft Azure. Our office team is mobile-ready and has access to all critical infrastructure, including our cloud-based phone and booking systems. Rest assured - we are prepared to continue serving you.

Flexible Cancellations

For any new reservations booked directly with us, and until April 30, 2020, the booking can be cancelled at any time before arrival and with no cancellation fee.

New Arrivals

Toronto Public Health announced enhanced measures to protect the public on March 13, 2020, and are currently in effect until April 5, 2020. Anyone who has travelled from anywhere outside Canada, including the United States, is asked to self-isolate and avoid contact with others for 14 days.

For All Stays

Weekly Touch Up Service

For your safety and ours, weekly touch up service is cancelled until April 30, 2020. We encourage guests to utilize the ensuite washer and dryer to launder their linens and towels. For guests wishing to receive fresh linens, please send a request through Guest Services, and we will arrange to pick up your used linens (left in a bag at the front door inside the suite) and drop off fresh linen for you to use.

Our Commitment to High Cleaning Standards

We have always utilized commercial hospitality-grade cleaning procedures and supplies. We use specialized chemicals for different surfaces to ensure optimal disinfection. We also use new gloves and separate microfibre cleaning cloths for each suite to prevent cross-contamination. Any linens or cleaning cloths supplies by us have been professionally sanitized at a large commercial laundry facility.

Suite Visits by Guest Services & Maintenance

Until April 30, 2020, we will not conduct any suite tours for prospective guests, nor will any of our Maintenance or Guest Services team members visit occupied suites for any issues other than those relating to essential services.

We recognize that these are challenging times. Like many before it, this too will pass, and together we will get through it. Know that we are working around the clock to ensure you have a safe and enjoyable stay. We remain at your service 24/7 should you have any questions or concerns.

Yours in hospitality.

Mary-am Suites